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Crash at startup |
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Possible causes:
| • | Obsolete DirectX version (win98/ME) |
DirectX 8.1 is the minimum requirement for the system.
| • | Non-administrative privileges (2000/XP/Vista/Windows 7) |
You must have administrative rights to the computer.
| • | Hardware incompatibility |
The program runs okay without a TV card, but it may crash on startup if you do have a TV card and it's not the ATI All In Wonder Radeon. To diagnose this, disable the card in question in the device manager and run the TV2003 program once more. Your TV card will be installed again next time you restart Windows.
| • | Trouble finding time code reader address |
This does not trigger off a crash, but an error message. If you have an Alpermann PCI device, the system needs to know the address, which is $1001, but you can't tell it till the program runs, and the program won't run till you have told it. To bypass this Catch-22, run regedit.exe, choose the HKEY_Local_Machine/software/Titlevision/TimeCardAddress key, and change the default value ($240) to $1001. Or copy and paste this code (blue print) into Notepad, save as TimeCardAddress1001.reg and run it:
REGEDIT4
[HKEY_LOCAL_MACHINE\Software\Titlevision]
"TimeCardAddress"="$1001"
Also: You may have an outdated Avpcl32.dll file in your TitleVision folder. Check the dates and versions. If there's a newer Avpcl32.dll file somewhere in your system, copy it to your TitleVision Folder.
| • | IRQ conflict |
Read all about it here.
| • | Hotkey conflict |
| 1. | If the program has been running okay and only crashes after a recent hotkey assigment/reassignment, this is probably the reason. Remove the conflicting assignment. |
| 2. | You may have another program running that has already hogged one or more of the hotkeys. We have reports from a user who had a this problem because of his ICQ program, until he disabled some of ICQ's hotkeys. |
There are two things you can do to diagnose the conflict:
| A) | Try running the TitleVision program with everything else disabled. Close all visible programs and after that press Ctrl-Alt-Delete and remove all tasks except Systray and Explorer. |
OR:
| B) | Try and move the file named DEFAULT (no extension) in the subdirectory DATA in your TV2003 folder temporarily somewhere else (eg. your desktop) and run the TV2003 program again. If the program runs, it is one or more of the hotkey definitions that is the problem. |
If this is the case, you must either change the conclicting hotkey definition in the other program (whatever THAT program is) or disable one or more hotkey definitions in DEFAULT - which is a simple text file - with a text editor (eg Notepad). You disable a line by putting a semicolon (;) in front of it. When you have located the conflicting line(s), remove it/them for good and redefine the missing hotkey(s) under Setup/Keyboard Configuration in the main program or just change it/them manually in DEFAULT.
| • | Registration problem |
If you deleted the TitleVision Key in the registry in order to reinstall the program from scratch, but forgot to unregister first, the program will crash. To stop this, run Start/[Program files]/TitleVision/Register online. Then unregister and register again.
| • | Old file damaged |
If the file last processed has been damaged, the program may crash at startup if it's configured to open the last file saved. To stop this, copy and paste the following lines (blue print) into Notepad, save as DontReload.reg and run it:
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\TITLEVISION]
"Reload old file at startup"=dword:00000000
If you experience unexplainable crashes at startup, please e-mail the file loginfo.txt to TitleVision. It's created every time the program is run. In older versions you'll find it in the root of the TitleVision folder. As of Version 3 it's situated in c:/documents and settings/all users/application data/titlevision, because that's where Windows 7 insists on putting it. The easiest way to find it in Version 3 is to select help/view logfile. The info in this file will help us diagnose the problem.